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Merry People Support US

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Yes. Our boots do not use any animal products or byproducts and are 100% cruelty free and vegan friendly.</span></p>

Yes. Our boots do not use any animal products or byproducts and are 100% cruelty free and vegan friendly.

Are your boots vegan?

Sizing and Product Information

Boots and Clogs

What shipping options do you offer?

How can I find my order number?

Can I make changes or cancel my online order?

Can I update my contact details?

How do I track my order?

How long does it take the warehouse to pack my order?

Do you ever go on sale or offer discounts?

Does Merry People offer Digital Gift Cards?

I am missing an item in my order/have received the wrong order

I'm purchasing a gift - what do I need to know?

Can I pick up my boots from you?

I'm interested in becoming a stockist.

Will I have to pay duties upon delivery?

What payment options do you offer?

What is Shop Pay?

How do I pay using a Merry People Gift Card?

How can I get my tax invoice?

Can I do split payments on your website?

Payments

Ordering and Shipping

How do I exchange or return my purchase?

How should I prepare my package for return?

I've bought from a retailer. Can I return my product directly back to Merry People?

How can I do a gift exchange?

Warranty Policy

Returns Portal Issues

When can I expect my exchange order?

The exchange colour I want is sold out. What do I do?

Can I make changes to my return request?

Can I order 2 sizes to compare and return whichever one doesn't work for a refund?

Returns and Exchanges

How do I know what size I am in Merry People boots?

My innersoles keep coming out. What can I do?

What is the difference between the boots?

What width are Merry People boots?

Are Merry People boots waterproof?

Can I put orthotics inside the boots?

Are your boots unisex?

Are your boots warm?

I'm inbetween sizes - what should I do?

Should I size up for thick socks?

Do your boots suit high arches? What is the arch support like?

The size/shade I want is sold out -  how often do you restock?

How do I get my boots off?

Does natural rubber contain latex?

What are Merry People boots made of?

Do your boots have metal in them?

Are your boots non-slip? Do they have steel caps?

Are Merry People boots heavy or lightweight?

Where are Merry People boots made?

Will my boots stretch?

Do you have any stores where I can try on Merry People?

Can you wear your boots in the snow?

Are these comfy for all day?

Merry People Suggestion Form

How can I sign up to the mailing list?

What materials are the socks made from?

Are Merry People socks machine-washable?

Where is the merino wool from your socks sourced from?

How do I pick the right socks size?

Where are your socks made?

Will my socks stretch or shrink?

Are the socks suitable for diabetics?

Socks

How can I keep my boots looking great for longer?

What's in the Merry People Care Kit?

Care Kit Cleaning Instructions

How long will your boots last for?

How do I dry out wet boots?

Help! There are white chalky marks on my boots?

Can I put my boots in the washing machine?

Boot Care

Are your boots vegan?Updated a year ago