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Merry People Support US

<p id="isPasted" style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We sure do! You can purchase a digital gift card <a href="https://us.merrypeople.com/products/digital-gift-card" id="isPasted" rel="noopener noreferrer" target="_blank">here.</a>&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Your gift card will be emailed to you straight after purchase. Please note you will receive a digital gift voucher code via email, not a physical gift card.&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that our gift cards are valid for 5 years from the purchase date.&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); margin-block-end: 0px !important; color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Gift cards can only be redeemed on <a href="https://us.merrypeople.com/" style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); color: inherit; text-decoration: inherit; background: linear-gradient(to right, currentcolor, currentcolor) 0px min(100%, 1.35em) / 100% 1px no-repeat; transition: background-size 0.3s ease-in-out 0s, color 0.3s ease-in-out 0s;">us.merrypeople.com</a>. For International gifting, please contact us at <a data-fr-linked="true" href="mailto:support.us@merrypeople.com" id="isPasted">support.us@merrypeople.com</a>.

We sure do! You can purchase a digital gift card here. Your gift card will be emailed to you straight after purchase. Please note you will receive a digital gift voucher code via email, not a physical gift card. Please note that our gift cards are va

Does Merry People offer Digital Gift Cards?

Ordering and Shipping

What shipping options do you offer?

How can I find my order number?

Can I make changes or cancel my online order?

Can I update my contact details?

How do I track my order?

How long does it take the warehouse to pack my order?

Do you ever go on sale or offer discounts?

I am missing an item in my order/have received the wrong order

I'm purchasing a gift - what do I need to know?

Can I pick up my boots from you?

I'm interested in becoming a stockist.

Will I have to pay duties upon delivery?

What payment options do you offer?

What is Shop Pay?

How do I pay using a Merry People Gift Card?

How can I get my tax invoice?

Can I do split payments on your website?

Payments

How do I exchange or return my purchase?

How should I prepare my package for return?

I've bought from a retailer. Can I return my product directly back to Merry People?

How can I do a gift exchange?

Warranty Policy

Returns Portal Issues

When can I expect my exchange order?

The exchange colour I want is sold out. What do I do?

Can I make changes to my return request?

Can I order 2 sizes to compare and return whichever one doesn't work for a refund?

Returns and Exchanges

How do I know what size I am in Merry People boots?

My innersoles keep coming out. What can I do?

What is the difference between the boots?

What width are Merry People boots?

Are Merry People boots waterproof?

Can I put orthotics inside the boots?

Are your boots unisex?

Are your boots warm?

I'm inbetween sizes - what should I do?

Should I size up for thick socks?

Do your boots suit high arches? What is the arch support like?

The size/shade I want is sold out -  how often do you restock?

How do I get my boots off?

Are your boots vegan?

Does natural rubber contain latex?

What are Merry People boots made of?

Do your boots have metal in them?

Are your boots non-slip? Do they have steel caps?

Are Merry People boots heavy or lightweight?

Where are Merry People boots made?

Will my boots stretch?

Do you have any stores where I can try on Merry People?

Can you wear your boots in the snow?

Are these comfy for all day?

Merry People Suggestion Form

How can I sign up to the mailing list?

Boots and Clogs

What materials are the socks made from?

Are Merry People socks machine-washable?

Where is the merino wool from your socks sourced from?

How do I pick the right socks size?

Where are your socks made?

Will my socks stretch or shrink?

Are the socks suitable for diabetics?

Socks

Sizing and Product Information

How can I keep my boots looking great for longer?

What's in the Merry People Care Kit?

Care Kit Cleaning Instructions

How long will your boots last for?

How do I dry out wet boots?

Help! There are white chalky marks on my boots?

Can I put my boots in the washing machine?

Boot Care

Does Merry People offer Digital Gift Cards?Updated 6 hours ago