Gifting InfoUpdated 11 hours ago

Can you gift wrap my order or include a personalised note?
Unfortunately, we can’t offer gift wrapping or personalised notes, as our orders are packed and shipped from a third-party warehouse.

Will the package give away the surprise?
Nope! Our packaging is unbranded to keep your gift a surprise. The only mention of Merry People is in small print on the return address label. 

How do returns and exchanges work for gifts?
If your recipient needs a different size or style, they can request an exchange here.
They’ll need the order number, then select ‘Returning a Gift?’ and follow the prompts. Once approved, they’ll receive a prepaid return label via email. We’ll process the exchange once we receive the returned item.

Holiday policy: From November 1, we extend our return window to 90 days, giving gift recipients until January 31 to make a return or exchange.

Do you offer gift cards?
Yes! You can purchase a digital gift card here. It will be emailed to you immediately after purchase.
Please note:

• You’ll receive a digital code via email (not a physical card)

• Gift cards are valid for 5 years from the purchase date

• They can be used on the Merry People website only

For international gifting or questions, feel free to reach out at [email protected].