We would love to hear from you! Send us an email and our team will get back to you.

Merry People Support US

<p id="isPasted" style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Thank you for your interest in becoming a Merry People stockist!We are always on the search for like-minded adventurous souls to join our merry family. If you think your store would be a good fit for selling Merry People, we would love to hear from you. To get started, please copy &amp; paste the below into an email so we can learn a bit about you:&#xA0;<ol><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">Contact Name</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">Business Name</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">Shop Address / Phone Number / Email</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">Invoice Address / Delivery Address</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">Links to website and social media</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">A bit of background information about your business and products / brands stocked</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">Would you like to be added to our mailing list? Y/N</li><li style="font-weight: bold; font-size: 16px; color: rgb(0, 0, 0);">How did you hear about us?</li></ol>Please send your inquiry to wholesale@merrypeople.com. We are unable to supply to customers who wish to trade Merry People products on eBay, Etsy, Amazon, or other secondhand sites.&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); margin: 0px; margin-block-start: var(--spacing-6); color: rgb(0, 0, 0); font-family: &quot;Work Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.16px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We look forward to hearing from you soon!

Thank you for your interest in becoming a Merry People stockist!. We are always on the search for like-minded adventurous souls to join our merry family. If you think your store would be a good fit for selling Merry People, we would love to hear from

I'm interested in becoming a stockist.

Ordering and Shipping

What shipping options do you offer?

How can I find my order number?

Can I make changes or cancel my online order?

Can I update my contact details?

How do I track my order?

How long does it take the warehouse to pack my order?

Do you ever go on sale or offer discounts?

Does Merry People offer Digital Gift Cards?

I am missing an item in my order/have received the wrong order

I'm purchasing a gift - what do I need to know?

Can I pick up my boots from you?

Will I have to pay duties upon delivery?

What payment options do you offer?

What is Shop Pay?

How do I pay using a Merry People Gift Card?

How can I get my tax invoice?

Can I do split payments on your website?

Payments

How do I exchange or return my purchase?

How should I prepare my package for return?

I've bought from a retailer. Can I return my product directly back to Merry People?

How can I do a gift exchange?

Warranty Policy

Returns Portal Issues

When can I expect my exchange order?

The exchange colour I want is sold out. What do I do?

Can I make changes to my return request?

Can I order 2 sizes to compare and return whichever one doesn't work for a refund?

Returns and Exchanges

How do I know what size I am in Merry People boots?

My innersoles keep coming out. What can I do?

What is the difference between the boots?

What width are Merry People boots?

Are Merry People boots waterproof?

Can I put orthotics inside the boots?

Are your boots unisex?

Are your boots warm?

I'm inbetween sizes - what should I do?

Should I size up for thick socks?

Do your boots suit high arches? What is the arch support like?

The size/shade I want is sold out -  how often do you restock?

How do I get my boots off?

Are your boots vegan?

Does natural rubber contain latex?

What are Merry People boots made of?

Do your boots have metal in them?

Are your boots non-slip? Do they have steel caps?

Are Merry People boots heavy or lightweight?

Where are Merry People boots made?

Will my boots stretch?

Do you have any stores where I can try on Merry People?

Can you wear your boots in the snow?

Are these comfy for all day?

Merry People Suggestion Form

How can I sign up to the mailing list?

Boots and Clogs

What materials are the socks made from?

Are Merry People socks machine-washable?

Where is the merino wool from your socks sourced from?

How do I pick the right socks size?

Where are your socks made?

Will my socks stretch or shrink?

Are the socks suitable for diabetics?

Socks

Sizing and Product Information

How can I keep my boots looking great for longer?

What's in the Merry People Care Kit?

Care Kit Cleaning Instructions

How long will your boots last for?

How do I dry out wet boots?

Help! There are white chalky marks on my boots?

Can I put my boots in the washing machine?

Boot Care

I'm interested in becoming a stockist.Updated 10 days ago